I have dealt with D&D numerous times in the service department. They have done an expceptional job every time. They are super helpful and always approachable and a great team to deal with!
First time vehicle buyer and staff was extremely accommodating. Went above and beyond my expectations & was very pleased with the service. Highly recommend!!
First time buying a vehicle and I loved it! However in the first month it spent more time in the shop than it did in my driveway. Everyone was fantastic while i was trying to get it fixed, at their cost by the way. In the end it was going to just cost to much money so they bought it back and I found something I love even more. Everyone I dealt with (Justine, Noel, Molly to name a few) were very professional. I would definitely recommend them if you're look to buy a vehicle.
I rented a truck from D&D Sales to use for a month while I was working in a very remote area. Later I went to open the tailgate and it wouldn't open. I called D&D and spoke to the sales manager, he asked me to come in but I said I was already 2 hours away from their shop and on my way to work in Northern Alberta. I said that it was annoying but I would just have to carefully lift stuff into the box. At least it was jammed in the closed position! He agreed and I continued on my way. About a week later, I'm driving and the tailgate comes off! Not just falls down and drags by the tailgate ties (because for some reason they were not attached) but actually comes off and tumbles down the road! I assume the tailgate ties were not attached and had been just stuffed down the sides which is why it was jammed in the first place. I called and explained the situation and said that I was 12 hours away from their shop (and 2 hours away from any body shop) and I would just have to take the tailgate off until my work was finished and bring it in. I also sent pictures. Not too much was said, they seemed apologetic which I expected since I could have killed someone if they had been driving closely behind me. When I returned the truck the sales manager told me I would have to pay for this damage. This shocked me and I considered canceling my credit card so they couldn't charge it but I have great credit and didn't want to mess it up by dealing with a car lot's collection's agency. They told me they would call me in a couple of days with the cost. They estimated about $700, they would give a good deal. They didn't call and I wasn't going to call them to take my money. After about 3 weeks, I started to assume that they had come to their senses and realized that this was a cost they should incur since they had rented out a vehicle with faulty components. When I got my credit card statement, I had a charge of $2086.00 from D&D Sales, 27 days after I returned it! No phone call, no email, no text message. Just a charge slipped onto my credit card. Beware of all those reviews that praise their conflict resolution. I suspect they are written by family and friends of the salespeople. The only negotiation I received was me standing there explaining why I should not be responsible for this damage and the sales manager standing there repeating over and over, "You will have to pay for this, it is your responsibility."
I just bought a truck from D&D week or so ago. Justine was super to work with. As i live in the NWT viewing the truck and meetig the team would have been difficult.They provided photos and videos at every request. Which made it much easier to make a decision.I had a trade in as well. They gave me competitive value and very understanding of my travel to make the sale.I asked for a piece of mind inspection to be done from Ram before i got there and they had it in and out of the garage in a day.After 16 hours of driving i picked up my new truck and off i went.I would consider buying my next vehicle from D&D and would recommend this them to another.Thanks Justine and team!
D&D Vehicle Sales Inc is a Canadian Car Dealer based in Camrose, Alberta. D&D Vehicle Sales Inc is located at 3760 48 Ave, Camrose, AB T4V 3Z8, Canada.
Please contact with D&D Vehicle Sales Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find D&D Vehicle Sales Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider